Get Started

Please fill all fields to get more information about you


    Get in touch for Toyota Kenya Experience.

    Please leave us your details 🙂



      1. Who is eligible for a FREE Airbag replacement?

      The FREE Airbag replacement is for anyone who purchase the following Toyota models: Hilux, Fortuner, Yaris, Avensis and Corolla between 2001 and 2016 from Toyota Kenya.

      2. Why should I replace the Airbag?

      The vehicles mentioned above (1.) are equipped with a Driver’s and Passenger front airbag inflator. Toyota believes these inflators may have an increased potential for moisture intrusion over time and could potentially make the inflator rupture and injure vehicle occupants

      3. What is Toyota doing about it?

      Toyota is currently requesting the customers who bought Hilux, Fortuner, Yaris, Avensis and Corolla between 2001 and 2016 from Toyota Kenya to bring their cars for an airbag replacement.

      4. Are there any warnings that this condition exists?

      No. There are no warnings that this condition exists. However, the condition does not cause the airbag to activate when it should not. Also, the front driver and passenger airbag is designed to inflate only in certain moderate to severe crashes.

      5. How long will the replacement take?

      The replacement will take approximately 1 hour to 3 hours depending on the model. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period. We encourage you to book your time in advance through our Toyota Kenya Branch Network.

      6. How do I find out if my car is eligible?

      Kindly provide us with your vehicle details i.e Chassis Number and Engine Number and we will get back to you with replacement appointment details.

      7. Which and how many vehicles are eligible for the FREE Airbag replacement?

      The Toyota Hilux – production year date 2001- 2016

      Toyota Fortuner – production year date 2001- 2016

      Toyota Yaris – production year date 2001- 2016

      Toyota Avensis – production year date 2001- 2016

      Toyota Corolla – production year date 2001- 2016

      8. Will the airbag replacement cost me anything?

      No, the replacement is FREE

      9. What should I do if I imported my Toyota vehicle?

      If you own a Toyota vehicle that was not supplied by Toyota Kenya; you should contact either  the overseas person or company that you purchased the Toyota vehicle from, or the company or business in Kenya that you purchased the Toyota vehicle from.

      10. Where can I get the airbag replacement?

      You can visit any of the Toyota Kenya Branches, Dealers or Authorised Service Centres countrywide:

      Toyota Kenya Network Location Contact Email Phone
      Toyota Kenya – Nairobi Uhuru Highway Opp Nyayo Stadium, Nairobi 0719 029000 /14/16
      0800 723 222 (toll free line)
      Toyota Kenya – Westlands Waiyaki Way, Westlands, Nairobi 0719 029 611
      Toyota Kenya – Ngong Road Ngong road, Nairobi – Opp Telkom Grounds Nairobi 0719 029 760
      Toyota Kenya – Mombasa Moi Avenue, Mombasa 0719 029 829
      Toyota Kenya – Eldoret Annex Nakuru- Eldoret road, Eldoret 0719 029 661/667
      Toyota Kenya – Lodwar Rolgum Road Lodwar 0719 029 690
      Toyota Kenya -Kisumu Obote Road, Kisumu 0719 029 707
      Toyota Kenya – Nyeri Moi Nyayo Way,  Nyeri 0719 029 785
      Toyota Kenya – Nanyuki Kenyatta Highway, Nanyuki 0719 029 462
      Bhogals Nakuru George Morara Avenue – Nakuru 0701 873810, 0733 873810,
      Cads Motors Limited T/A Kericho Toyota Moi Highway, Kericho 0708 698899/0700 037344/0727 449136
      Esso Motors Sales Laikipia Road, Nanyuki 0720 340892/0721 856291/0721 573 435
      Westfield Motors Kitale Elgon Road, Kitale 0719 780387/ 0721 461159/ 0724 206201
      Mutindwa Toyota Meru Maua Road, Meru 0725 160855  / 0722 888840
      Kombani Autoworks Limited Lunga Lunga Road, Ukunda Kwale 0722 684524
      Jogi Toyota Mombasa Malindi Road, Malindi 0721 855412/0724 222007
      Homeboys Auto Garage National Park Road Opp Total Station, Voi 0722 685421/ 0721 616565
      Wavecrest Limited Wote/Machakos road, Makueni 0729 830799/ 0792 325051
      Altons Automart / Kitui Toyota Kitui-Nairobi Road,  Kitui 0721 923401
      Warsan Motors And Garage Kismayu Road,  Garissa 0722 630 011/ 046 2102001
      Mwalimu Toyota Mandera Malka Shaftu Road, Mandera 0720 778484
      Amazon Tyres And Service Center Airport Road,  Wajir 0713 603187
      Maralal Toyota Kinangop Street, Maralal 0714 121198
      Romageco –  Loiyangalani  Loiyangalani 0700 058 119
      Bhogals Toyota Narok Narok Bomet Highway, Narok 0725 769900/ 0775 025225
      Deep East Investment Kisii Kilgoria Road near Menyinkwa, Kisii 0705 984580/0713 393062
      Terranova Autospares Kanduyi-Busia Malaba Road, Bungoma 0722 680382
      Trimop Limited Kitale Lodwar Road, Lokichar 02/ 0724780484
      Marsabit Toyota (Sakhu Investment) Marsabit -Isiolo road, Marsabit 0725 734122/ 0705 565389
      Hola Service Bay Malindi-Garissa road, Tana River 0722 476273
      Seaside Motors Lamu 0720 519251
      Moyale Toyota Service Centre Moyale 0722 662241